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How long will it take to receive my order?
Orders are typically processed within 1-3 business days and shipped immediately after. Delivery times vary by location, but most orders arrive within 5-10 business days.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not satisfied with your purchase, simply contact our support team to initiate a return.
Are the products covered by a warranty?
Yes, all our products come with a standard 1-year warranty against manufacturing defects. For any issues, please reach out to our customer support.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order’s status on our website or the carrier’s website.
How can I contact customer support?
Our customer support team is available 24/7. You can reach us via email at hi@tonibox.com or through our live chat on the website.